High-quality Training|
General The terms and conditions described below represent a statement of agreement between Apcom IT Training Limited (hereinafter referred to as Apcom IT) and relevant parties or individuals (hereinafter referred to as Delegates). These terms and conditions would also apply for training to companies, except where noted. Course Enrolment To enrol and be granted admission to a course, Apcom IT requires Delegates to fill in an online enrolment form or an enrolment document and to ensure total payment is paid in full. Apcom IT may accept deposits as a method of advance payment or as a confirmation to enrol on a course. Delegates may opt to book or reserve a place on a course but a place can be confirmed by us only after the total payment is paid in full. Acknowledgement of receipt of payment will be sent through an email or in writing. An admission document sent by us will need to be produced by the Delegate to start their chosen course. Course Payment Total Payment constitutes both course fee and VAT at current rate. Course fees are subject to change without any notice. Course fee discounts may apply for multiple delegates or group bookings on select courses. Payment Methods Payment can be made via:
All cheque payments must be cleared before the commencement of the training course. Cheques received by Apcom IT that is not honoured by the Bank concerned will incur a £25 administration charge per presentation. Credit card payments incurring additional card issuer fee must be paid for by the Delegate. Payment Terms Apcom IT requires the total payment at least 5 working days (1 week) prior to the start of the course. Delegates may be refused admission on a course if Total Payment has not been received or cleared in our account before the day of the start of the course. Invoices raised for Corporate training should be settled within 30 days (1 month) of our invoice date. Cancellation and Refunds Cancellation must be notified in writing and received at our office at least 10 working days (2 weeks) prior to the course date. Penalty may be incurred (as tabled below) by the Delegate as a percentage of the course fee, depending on the notice period given prior to the course date. Please note Delegates who are to discontinue from the Training Course for whatever reasons, either after enrolment or after the initial payment is made, will not be eligible for any refund of payment.
Transfer or Postponement Delegates have an option to postpone or transfer to another course after their course payment. Postponement and transfer to other courses may be possible depending on course availability. Penalty (as above) may still be incurred if sufficient notice, in writing, is not provided for such transfer or postponement. Apcom IT reserves the right to cancel, relocate the venue, or postpone a course at any time. In such circumstances, Delegates will be offered an alternative course date or an option to attend another course or withdraw from the course for which a 100% credit/refund arranged. We fully indemnify against any loss or expenses incurred by the Delegates as a result of such cancellation or re-scheduling by Apcom IT. Miscellaneous Terms We provide high-quality and affordable IT training with experienced Instructors and high-end infrastructure. In order to maintain our training quality, we might require a minimum delegate count for the start of courses. We strive to satisfy everyone. However, if you want to express your opinion, Delegates can give it in writing. Delegates agree to abide by all Security, Health and Safety measures in effect at the course location. Valuables, personal property etc, should never be left unattended within the premises. Apcom IT indemnifies itself against any loss or damage of whatsoever nature and howsoever caused by the Delegates. IPR and Copyright All copyright and other intellectual property in all material which we may use prior to or during the course, including marketing and course content, shall be and remain vested in us. The material is intended for the use of the individual Delegate and copying or redistribution of the contents is strictly prohibited. Apcom IT’s materials may not be reproduced in whole or in part without prior written permission from Apcom IT Training. Course Delivery We have immense expertise in delivering high-quality specialist IT training in line with the needs of the UK Industry. The duration of courses can be changed by the Instructor depending on the need and speed of the Delegates. Our proven training strategy comprises of a more hands-on approach with practical methodologies. |
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